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Bead Weaving

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FAQ

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FAQ: Frequently Asked Questions

See also my Policies Page.

Payment

I accept a number of forms of payment through my shopping cart including USPS Money Orders, personal checks, cashiers checks, and PayPal.

I am now also offering PayPal's "Bill Me Later" financing option.

Shipping

Shipping in the USA is via USPS First Class Mail for items under $40.00 and USPS Priority Mail for items over $40.00 with insurance included for items over $49.00 USD. For special Priority Mail, please contact me to arrange that.

International shipping is via USPS International First Class with optional insurance extra. Please be aware that you are responsible for all customs and other duties and taxes your country places on incoming items. I also cannot be responsible for damage done by customs agents.

I ship within 48 hours of payment clearing except for Mondays and any days the Post Office is closed.

Guarantee

I want you to be delighted with the art you purchase from me. Returns on purchases made in the USA can be made for a period of up to one (1) year after date of receipt (defined as the date the Post Office states the delivery to you was made) as long as the item is in the same pristine condition as when bought. Returns will be for credit towards future purchases or an exchange and will not include shipping or shipping related fees, nor taxes. Return shipping and insurance (required for items valued at or above $40.00 USD) costs are also to be borne by the customer.) But please contact me first - tell me why you are returning it. I want to work with you to ensure your purchases are perfect. Further, no refund will be made without this pre-authorization.

I will repair any item at no cost for a period of up to one year from date of purchase should there be any flaw in the construction. Repairs after this time will incur charges (free estimate first, of course). Other modifications, for example, lengthening a necklace, are handled on a case by case basis. I will, of course, give a free estimate for the cost of modifications if such are possible.

Connecticut Sales Tax

Connecticut residents must pay 6.35% sales tax on their purchases.

Commissions and Custom Orders

Please see my page on commissioning art for more information

Wholesale

Some of my work is available for wholesale purchases. Please contact me to discuss minimums and other wholesale concerns.

Miscellaneous

Layaways are accepted for purchases over $99.00.

ALL ITEMS COME FROM NON-SMOKING, PET FREE, HEALTHY ENVIRONMENT.

Privacy Statement

See also my Privacy Page for more details.

Because I respect your privacy as if it was my own, I am committed to protecting your personal information. I will not share your information with anyone (except where legally obligated).